1. General Terms & Conditions (T&Cs)

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1.1 Use of Services

All classes, sessions, and materials provided by Empowered Authenticity Ltd. are for educational and self-help purposes only. Services are not a substitute for medical or psychological care. Always consult with your doctor, LMC, or a qualified healthcare professional before starting any new exercise program, particularly during pregnancy.

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1.2 Health Waiver & PAR-Q

All clients booking Prenatal Yoga or any Mindful Movement class must complete the mandatory Pre-Activity Readiness Questionnaire (PAR-Q) prior to participation. Failure to complete this form may result in exclusion from the class for safety reasons, without eligibility for a refund.

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1.3 Scope of Coaching

Empowerment Mentoring is non-clinical life and mindset coaching. We do not diagnose, treat, or cure any mental health conditions. Our focus is on practical strategies, goal setting, and promoting confidence and empowerment.

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2. Cancellation & Booking Policy (Yoga & Mentoring)

This policy protects your reserved spot and respects the instructor's schedule.

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2.1 Casual Prenatal Yoga Classes & Online Classes 

To ensure fairness, we require tiered notice for cancellations:

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• More than 24 Hours Notice: You will receive a full refund to your original payment method.

• Between 2 and 24 Hours Notice: You will receive a full credit to your account, which can be applied toward a future class booking. Refunds are not issued for cancellations within this window.

• Less than 2 Hours Notice: The class fee is non-refundable. This includes all No-Shows (failure to attend the scheduled class).

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2.2 Monthly Subscription Classes

The Monthly Subscription guarantees your spot (in-person or virtual) at a discounted rate.

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• Missed Classes: Missed classes within the monthly block cannot be refunded or carried over to the next month, as your spot is reserved for the entire period.

• Subscription Cancellation: If you need to cancel your entire monthly subscription, you can do so online via your account portal or please notify us 7 days before the start of the next billing cycle.

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2.3 Exceptions (Health & Safety)

We understand that pregnancy is unpredictable. If you need to cancel due to an unexpected, urgent medical issue related to your pregnancy, please contact Alicia directly as soon as possible. These situations will be reviewed on a case-by-case basis.

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3. Technical Requirements Policy (Online Classes)

This policy applies specifically to all Live Online Yoga and Mentoring sessions (Google Meet/Zoom).

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• You are responsible for ensuring that you have a stable internet connection, adequate space for safe movement, and the necessary platform (Google Meet) downloaded prior to class.

• Technical issues on the client's end (e.g., poor connection, audio problems, or user error) are not eligible for refunds or credits.

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4. Empowered Through Threads (Shop Policy)

Our merchandise is custom-printed just for you.

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• Custom Orders: Due to the nature of our print-on-demand/drop-shipping model, we do not offer exchanges or returns for buyer's remorse (e.g., ordering the wrong size or change of mind). Please consult the sizing guides carefully before ordering.

• Damaged/Defective Goods: We will process returns or replacements only for items that arrive damaged, defective, or if you received the incorrect item/size due to a printer error. Please contact us within [7 days] of receiving your order with photographic proof.

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5. Privacy Policy (Data Collection)

Empowered Authenticity Ltd. is committed to protecting your privacy.

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• What We Collect: We collect personal information (name, email, phone number, payment details, and health information via the PAR-Q form) necessary for booking and safe instruction.

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• How We Use It: This data is used solely to process your bookings, manage your payments (via Wix/Stripe/PayPal), provide personalized instruction, communicate class updates, and send requested marketing materials (if consented).

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• Security: Your payment data is handled securely by our third-party processors (Wix Payments/Stripe/PayPal). Your health data (PAR-Q) is kept confidential and is not shared with third parties, except as required for collaboration purposes (e.g., if collaborating with a midwife who is required to see a summary) - in this case, you will be contacted beforehand to ensure that you are aware of this.

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• Marketing Consent: We will only send promotional emails if you have explicitly opted in to our mailing list. You can unsubscribe at any time.

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Disclaimer

• The information provided on the Empowered Authenticity website and social media platforms, including blog posts, resources, tools, and tips, is intended for educational and informational purposes only. 

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• It is designed to supplement, not replace, professional advice. The content published and shared by Empowered Authenticity should not be considered a substitute for consultation with qualified professionals, including but not limited to medical doctors, psychologists, certified coaches, or other licensed professionals.

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• While we strive to provide accurate and up-to-date information, we make no warranties or representations as to the completeness, accuracy, or reliability of the content. Users are encouraged to seek professional guidance for any specific concerns or issues.
  By using this website, you acknowledge and agree to this disclaimer. Empowered Authenticity and its authors do not assume any responsibility or liability for any actions or decisions made by individuals based on the information provided on this website. Users are solely responsible for their own choices and actions.