Cancellation Policy

1. Booking & Payment Payment is required at the time of booking via our online booking system or cash on arrival. 2. Cancellations & Refunds Cancellations made with more than 24 hours' notice will receive a credit toward a future class. Cancellations made with less than 12 hours' notice (or "no-shows") are non-refundable. Pass Holders: One "emergency" late cancellation is permitted per 5-class pass. Subsequent late cancellations will result in the session being forfeited from the pass. 3. Health & Safety Physical Readiness: All new participants must complete a Physical Activity Readiness Questionnaire (PAR-Q) prior to their first session. Injuries/Conditions: Please inform Alicia before the class starts of any new injuries, medical conditions, or if you are pregnant, so movements can be modified for your safety. Prenatal Participants: While the Thursday class is foundational, I highly recommend our specialised Thursday evening Prenatal sessions for pregnancy-specific support. 4. Arrival & Equipment Timing: Please arrive 5–10 minutes early to settle in. To maintain a mindful environment for all, the doors will close promptly at the start of the session. Equipment: For Foundational Flow and Prenatal classes, please bring your own yoga mat. Please bring a water bottle. For Supported Movement, chairs and blocks are provided, but you are welcome to bring your own pillow or blanket for extra comfort. 5. Class Cancellations by Facilitator In the unlikely event that Alicia needs to cancel a class (e.g., illness or hall unavailability), you will be notified via Facebook Group and SMS as soon as possible. You will receive a full refund or a credit for a future session.

Contact Details

• Glenbervie School Ngunguru Road, Glenbervie, New Zealand

  123-456-7890

  empoweredauthenticlife@gmail.com